Clinical Research Site Professionals Focus on Improving Lives 2

Clinical Research Site Professionalsv3

Clinical research site professionals (investigators, site directors, study coordinators, and pharmacists) play a very important role in shaping a clinical trial volunteer’s experience. That role can be a complex one, as they work to build bridges between the sponsor’s goals for a trial, the physician’s care plan for the volunteer, and the volunteer’s own needs and wishes. They are often “the face” of the trial, and provide the much-needed personal connection for patients as they navigate the process of participating in a trial.

We know there’s a lot we can learn from their experiences and insights. We recently created a Lilly Innovation Site Advocacy Group to help keep the lines of communication open and encourage innovative thinking around improving the clinical trial experience. Our hope is that we can make site professionals jobs a little easier, and offer exceptional trial experiences for patients.

Leigh Anne Naas, a member of our Lilly Clinical Innovation team, recently asked a few site professionals about their connections with their clinical research patients. Here’s what they had to say:



We know that clinical research, which is a heavily regulated practice, can sometimes be fraught with what feels like a lot of red tape and bureaucracy. But for people like the ones we interviewed, the possibility of improving a person’s life is what motivates them to provide excellent medical care while pursuing the development of new medicines. As trial sponsors, these successes are a big part our motivation, too. So, it only makes sense for us to work closer together in making clinical trial participation a more viable option for everyone.


  1. Pingback: Clinical Research Site Professionals Focus on Improving Lives | CLINYS – operational excellence for life science companies

  2. Navigating between sponsor needs, site practices, and subject needs can be difficult, but in the end, I feel that efforts should gravitate towards patients. Patients are at the center of clinical research, and as such, should be presented with positive experiences. Sites and research professionals can really determine the experience that patients have while participating in research, an experience that they are sure to share with people in their networks on social media. While this may be scary, it can be monitored if sites and research companies create the spaces in which volunteers share information about trial participation. Social media, more than ever, is a place where people share experiences. It is up to sites to determine how their research programs are portrayed in the digital landscape.

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